Saas Startup NeoDove Has Helped Their Customers Experience Up To 5x Growth In Sales
Despite the aversion towards both making calls and receiving them, why is telecalling still so prevalent? It works, that’s why!
Telecalling will continue to remain a powerful force for businesses and in light of this, NeoDove has gone to great lengths to transform this process by blending in automation and simplicity that help businesses obtain the results they want.
NeoDove was founded in January 2020 by Arpit Khandelwal, IIT Bombay alumnus and ex-Ola, and Ankit Kumar Agrawal, ex-CarDekho and ex-Cvent, with a vision to empower millions of businesses across the globe to amplify their sales and marketing outcomes.
Now, it has been over 20 months since the NeoDove team set out to solve the many problems that a manually-driven call and lead management process brought to a business. Through NeoDove’s sophisticated solution, businesses can automate their calling process, streamline and enhance their lead management and customer engagement processes. What once seemed like tedious manual processes, are now hassle-free performance-driven activities.
“When we first envisioned NeoDove, we focused our attention on three main reasons why people would not want to switch to a more modern way of telecalling: complexity, pricing and the uncertainty of obtaining results. We set about solving them all,” says Arpit, co-founder of NeoDove. “20 months have passed since and we couldn’t be more proud of what we have accomplished.”
NeoDove’s unique combination of features reduces the complexities of the sales engagement process without adding to any confusion. Functionalities like automated and progressive dialing through an auto dialer, multichannel customer engagement through one-touch WhatsApp, SMS and email, real-time team monitoring and lead management, integrations with multiple platforms such as your company’s website, Just Dial, Google Ads, Facebooks Ads, etc. and a wider range of features make NeoDove the ultimate combination of function, ease and results.
NeoDove has gained a reputation among its customers for tailoring the product as per their requirements and for continuously bringing upgrades to make it even better. Every month, NeoDove launches multiple product updates, with the most recent ones including integrations with Exotel and IndiaMART, SMS automation, dynamic WhatsApp fields, and many more. Not to forget, one of NeoDove’s best assets is its Customer Success Team which offers unwavering support to its customers and does its best to help them succeed.
Not only has NeoDove improved the performance of the telecalling team, but they have helped their customers realise the power of telecalling and have motivated them to expand their telecalling teams to reach a larger customer base.
NeoDove’s unique capabilities have allowed it to help its customers grow their revenue by up to 5x. To date, the total number of customer interactions made using NeoDove stand at a whopping 10 million+ and this number continues to grow every day.
“Both our platform and our team exist to help our users to take their business to the next level. It’s truly inspiring to see not just how far we’ve come over the past few months, but how significantly our users have grown their businesses using our platform,” says Ankit, co-founder of NeoDove.
Whilst enabling businesses to increase their sales, NeoDove itself has been witnessing a steady growth of 2x per month. Following a successful seed round in March 2021, the startup has aggressively expanded its Sales, Marketing and Customer Success teams to be able to reach and cater to more clients.
With rapidly scaling operations, NeoDove is firmly establishing its presence in industries like fintech, edtech, retail, and so on. With renowned companies such as MentorKart, LenDenClub, DHA Fortune Group and dealerships of OEMs such as TATA, Honda, Mahindra, Bajaj, etc. as their clients, and more customers joining every month, NeoDove has become India’s fastest growing telecalling CRM.
The startup began its journey during the nascent stage of the pandemic when remote working was something that a majority of businesses struggled to cope with. In spite of the setbacks brought by the pandemic, NeoDove remained committed to helping businesses seamlessly transition to remote work. Today, their software solution has become the holy grail for hundreds of companies throughout the country.
